Customer support

Response time: within 24 hours on business days · Tickets accepted around the clock

Need help with the app, your account, or a privacy request? Reach out through any channel below and we will get back to you.

General support

For account questions, technical issues, billing inquiries, and general feedback. Include your registered email and a clear description of the issue.

[email protected]

Frequently asked questions

How do I reset my password?

On the app sign-in screen, tap "Forgot password" and follow the steps to verify your account via email or phone. If you do not receive a verification code, contact [email protected].

How do I update my account information?

Open the app, go to Settings → Account, and edit your profile details. Some changes may require verification before they take effect.

How do I delete my account?

Email [email protected] with the subject line "Account deletion request" and include your registered email address. We will confirm once the process is complete.

Where can I read the privacy policy?

The full policy is available on our privacy policy page. You can also find it inside the app under Settings → Legal.

How do I report a bug?

Send a description of the issue, your device model, and iOS version to [email protected]. Screenshots help us reproduce the problem faster.